1. Order Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays). You will receive an email notification once your order has been processed and shipped.

2. Shipping Methods

We offer standard shipping and expedited shipping options. The available shipping methods and estimated delivery times are displayed during checkout.

3. Shipping Rates

Shipping rates are calculated based on the weight and destination of your order. You can view the total shipping cost before confirming your purchase at checkout.

4. Delivery Times

• Domestic Orders: Delivery typically takes 3-7 business days, depending on the shipping method selected and the delivery address.
• International Orders: Delivery times may vary depending on the destination. International orders can take 7-21 business days or longer.
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5. Shipping Restrictions

Currently, we only ship to addresses within [insert country or countries]. We do not offer shipping to P.O. boxes. If we cannot deliver to your address, we will contact you to arrange an alternative.

6. Order Tracking

Once your order has been shipped, we will send you a tracking number via email. You can use this tracking number to check the status of your order on the shipping carrier’s website.

7. Customs and Import Duties

For international orders, please note that customs duties or taxes may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the shipping costs at checkout.

8. Damaged or Lost Items

If your order arrives damaged or is lost in transit, please contact us within 7 days of receipt or the expected delivery date. We will work with the shipping carrier to resolve the issue.

9. Address Changes

If you need to change the shipping address after placing an order, please contact us immediately. We will do our best to accommodate the change, but once an order has been processed or shipped, we cannot guarantee address modifications.

10. Returns and Exchanges

Please refer to our Return Policy for information on how to return or exchange items.

11. Contact Us

If you have any questions about shipping or need assistance with an order, feel free to contact us at:
Email: info@trokutsolution.com
Tel: +91-22-40124404
Website: https://trokut.webmytech.net